Delete your CrewBrief account
You can delete your CrewBrief account and all data associated with it at any time. This page explains how, and what happens.
How to delete
- iPhone app: Settings → Privacy → Delete account, then confirm.
- Android app or web: email support@crewbrief.co from the email address on your account with the subject "Delete my CrewBrief account". We confirm and process the request within 3 business days.
What happens
- Your account is locked immediately: every signed-in device is signed out and any active web (Stripe) subscription is set to cancel. App Store and Google Play subscriptions are managed in your store account — cancel them there.
- For 7 days you can change your mind by emailing support@crewbrief.co or using the cancel option in the iPhone app.
- After 7 days, every record is permanently deleted: your profile and sign-in data, schedule and logbook, sleep, health and fitness data, nutrition and meal photos, training history, location history, credentials and vault documents, chat history, Family Link connections and settings.
- Encrypted backups roll off within 30 days. We keep nothing else.
- Deleting CrewBrief data does not delete data held by Apple Health or Health Connect on your device.
Want a copy first?
Use the data export in the iPhone app (Settings → Privacy → Export my data), or ask us at support@crewbrief.co and we will send a machine-readable copy.
Questions: support@crewbrief.co · Privacy Policy